Our Sales Process

1) You get in touch with us

To speak to one of our sales experts, you can pick up the phone, send us an email or request a valuation. We can give you more information about our sales process and we can get a valuation booked in if you’re ready to proceed.

2) We do a Property Valuation

Your dedicated sales manager will meet you at your property to carry out a sales valuation where we’ll share comparable prices and market insights. We will prepare a full valuation report in the form of a state-of-the-art microsite containing all the information that has led us to our valuation. We are all about transparency here! 

3) We draw up a contract and get you registered

If you’re happy with the valuation, we’ll draw up a contract specifying the full terms and conditions and we’ll both sign it digitally. We’ll then get you registered on our innovative 24/7 client log-in area so you can get real-time updates on viewings, invoices, accounts, the progress of your sale or to share documents or contracts.

4) We market your Property

Our in-house marketing team will create an advert for your property and get it seen by thousands of buyers that fit your requirements. We’ll take photos, film a video, arrange floor plans and write an engaging description, before putting it live on all the main portals. Our marketing team will also list it on our website, in our Digital Magazine and on our popular social media channels. We’ll also showcase your property on touch screens in our London office, reaching potential national and international investors. You can find out more about how we market our properties HERE

5) We arrange viewings and negotiate offers

Any potential buyers will be sent a video walkthrough of your property before deciding whether to view it in person. Any face-to-face viewings will be conducted by a sales negotiator (even on evenings and weekends) and you will receive immediate feedback. We will have a 28-day review if your property has not sold within that time. We’ll negotiate any offers on your behalf and update you straight away. 

6) Solicitors instructed; we keep it moving

Once you’ve accepted an offer, we can help you instruct a solicitor to handle the conveyancing process. We will draft up a memorandum of sale and pass this on to your solicitor and you will be asked to complete various paperwork about the property and the sale. The solicitor will draw up a legal contract to transfer ownership of the property. We will continuously liaise with your solicitor and the buyers’ solicitor to speed up the process. This is a critical stage of the sale and a good agent can really make the difference between the sale failing or completing. The fact that we have our own in-house property solicitor with all the technical knowledge can really help move the sales along. 

7) You exchange contracts

Exchange is the last stage of the legal process and involves both parties signing final copies of the contract. Once you have exchanged, you are legally committed to selling and the buyer is legally committed to buying from you. At exchange, a date of completion will be set.

8) We all celebrate completion

Completion is when the property changes ownership. Money is transferred from the buyer to the seller and the legal documents needed to transfer ownership are handed to the buyer. All is left now is to hand your keys to the buyer - and crack open the bubbly! 

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